Computer Based Training

There is no substitute for face to face training however if you are doing an upgrade or new installation of an application for thousands of employees this might not be feasible.

You could take the approach of using "Lead Users" within departments to disseminate good practice and training or you might be in the fortunate position to be able to send out a team of trainers in to you workplace to deliver training sessions.

One other solution that you could use to compliment your other training is Computer Based Training (CBT), this could take many forms, you could use screen recording software, pod casts, online quizzes, vod casts etc. One solution that I have Quarbon Viewlet Builder, this has the advantage of being similar to screen recording software but being able to modify mouse interactions, add in quizzes and getting users to interact with the CBT as they would with the software when they come to use it.

Definitely worth a look, version 6 was a big improvement over version 4 with lots more added functionality. I had some issues opening version 4 files in version 6 but the support guys at Quarbon quickly sorted them out and patched the software up with the new changes.

Take a look at what they have to offer here: